Exchange & Return Policy

Each piece in our collection is crafted with care—handmade over time by artisans whose names we know and whose stories we honor. Many are truly one of a kind; once they leave the studio, there is no exact replacement. We ask that you consider your purchase thoughtfully, so each item finds the home it deserves.

Before placing your order, please review product details carefully, including measurements and materials. If anything is unclear, we’re always happy to guide you—simply reach out at hello@yuntopia.cn.

If, after receiving your order, you feel it may not be the right fit, please contact us within 5 days. Returns are considered individually and accepted only if the item is unused and in its original condition. Return shipping costs are the responsibility of the customer. Refunds are issued after the returned item has been received and gently inspected.

We believe in the beauty of objects finding their proper home, and in honoring the time, care, and hands that bring each creation to life.

For any questions about your order, please email us at hello@yuntopia.cn